Our Commitment to Accessibility

GhamaHealth is committed to providing a website experience that is inclusive and usable for as many people as possible, including customers who use assistive technologies such as screen readers, screen magnifiers, voice recognition software, or keyboard-only navigation.

We regularly review our content, layouts and features to support a calm, clear and low-friction experience across devices.

Standards We Aim to Meet

Our goal is to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which are widely recognised as the international standard for web accessibility.

These guidelines are based on four principles — content should be:

• Perceivable – information and components are presented in ways users can recognise and understand.
• Operable – the site can be navigated and used via keyboard, mouse, touch or assistive tech.
• Understandable – content and interactions are clear, predictable and consistent.
• Robust – the site works with a range of current and future assistive technologies.

Key Accessibility Features

Across GhamaHealth, we work to support accessibility through:

• Readable typography, balanced line spacing and clear hierarchy of headings.
• Colour choices designed for sufficient contrast between text and background.
• Use of alternative text for meaningful images where appropriate.
• Structured content using headings and lists for easier screen reader navigation.
• Keyboard-friendly navigation on core site areas.
• Simple, descriptive labels on buttons, links and forms.
• Responsive layouts that adapt to mobile, tablet and desktop screens.

Third-Party Tools and Content

Some areas of our site rely on third-party services, such as payment gateways, embedded content, analytics tools or apps from the Shopify ecosystem. While we do not control these platforms directly, we aim to work with providers who also take accessibility seriously and we monitor their impact on the overall experience.

Feedback & Support

If you experience any difficulty using our website, notice an accessibility issue, or need information in a different format, we genuinely want to hear from you.

Please contact us:

• Email: support@ghamahealth.com.au

When you reach out, it’s helpful (but not required) if you can tell us:

• Which page or feature you were using.
• What you were trying to do.
• Any assistive technology, browser or device you were using.

We aim to review accessibility enquiries promptly and work towards a suitable solution wherever possible.

Ongoing Improvements

Accessibility is not a one-time project for us — it is an ongoing responsibility. As GhamaHealth continues to grow, we will keep reviewing our website, updating older content and improving the experience with accessibility in mind.

We appreciate feedback from our community and are committed to making the site as welcoming and easy to use as possible.