| Destination |
Approximate Delivery Time After Dispatch
|
| Most Australian metro areas |
Approximately 5–8 business days |
| WA, remote and regional areas |
Approximately 8–12 business days |
Note:
Delivery times are estimates only and may vary
due to location, carrier delays, weather events,
public holidays or Australia Post network conditions.
Missed deliveries:
If no one is available and Australia Post
cannot safely leave the parcel, a notification
may be sent by SMS or email using the contact
details provided at checkout. Customers should
follow Australia Post's instructions for collection
or redelivery.
Uncollected parcels:
If a parcel is returned to us due to non-collection,
additional shipping charges may apply before the
order can be resent, subject to applicable consumer law.
Authority to Leave & Signature on Delivery
For the security of our customers, GhamaHealth
may require a signature on delivery depending
on the order value, contents and delivery circumstances.
Authority to Leave is not available for orders
requiring a signature.
Where Authority to Leave is permitted and selected,
delivery arrangements and responsibility for the
parcel are subject to applicable Australian Consumer Law.
If a signature is required and no one is available,
Australia Post may arrange collection from
a nearby Post Office.
Damaged packages:
If your parcel arrives damaged, please contact
us as soon as possible, preferably within
48 hours, and include clear photos of both
the product and outer packaging. This timeframe
does not limit your rights under Australian Consumer Law.