Legal notice
Important Information for GhamaHealth Customers
This page outlines important legal, product, health, and customer policy information for customers using the GhamaHealth website or purchasing from our online store.
About GhamaHealth
GhamaHealth is an Australian online health and wellness retailer operated in Australia.
GhamaHealth supplies a range of health, wellness, supplement, practitioner, herbal, and related products through its online store.
General Information Only
The information provided on this website is for general educational and informational purposes only. It is not intended to replace professional medical advice, diagnosis, treatment, or individual healthcare guidance.
Website content, product descriptions, articles, guides, emails, and other materials should not be relied upon as personal medical advice.
Health and Product Suitability
Customers should always read product labels, directions, ingredients, warnings, and dosage instructions carefully before purchase and before use.
Customers should consult a qualified healthcare professional where appropriate, particularly if pregnant, breastfeeding, taking medication, managing a health condition, preparing for surgery, purchasing for a child, or unsure whether a product is suitable for their individual circumstances.
Product Information and Label Changes
Product availability, ingredients, packaging, labels, images, directions, warnings, and descriptions may change from time to time.
While GhamaHealth aims to keep website information accurate and up to date, customers should always check the product label, packaging, and manufacturer information before use.
Australian Consumer Law
Nothing in our policies limits or excludes any rights customers may have under the Australian Consumer Law.
Where a product is faulty, damaged, incorrectly supplied, unsafe, contaminated, mislabelled, or materially different from its description, customers may be entitled to a remedy in accordance with Australian Consumer Law.
Opened and Used Health Products
Due to the nature of supplements, practitioner products, probiotics, herbal products, liquids, powders, tablets, capsules, and other ingestible health products, GhamaHealth does not provide refunds, replacements, or exchanges where a product has been opened, used, or is later found to be unsuitable for the customer’s individual needs, preferences, health circumstances, tolerance, or response.
These products cannot be treated in the same way as general consumer items, as opened or used ingestible health products cannot be resold or returned to stock for safety, hygiene, and quality reasons.
Individual Reactions and Sensitivities
Individual reactions, sensitivities, intolerances, adverse responses, or changes in personal health circumstances do not automatically mean a product is faulty or has failed to meet a consumer guarantee.
Suitability can vary from person to person, particularly with supplements, practitioner products, probiotics, herbal products, and other health products intended for consumption.
If an issue relates to the condition, supply, labelling, safety, or description of the product itself, GhamaHealth may request relevant information, photos, packaging details, batch information, and other evidence needed to assess the matter. Any remedy will be considered in accordance with Australian Consumer Law.
Customers are responsible for checking product ingredients, warnings, suitability, and usage directions before purchase and before use. Where unsure, customers should consult a qualified healthcare professional.
Store Policies
Use of this website, purchases made through GhamaHealth, privacy handling, returns, refunds, shipping, delivery, order handling, payment matters, and other customer matters are governed by our published store policies.
Customers should review the relevant policies before placing an order, especially where an order involves temperature-sensitive products, international shipping, practitioner products, or products intended for individual health needs.
Contact GhamaHealth
For enquiries, please contact GhamaHealth through the contact details provided on this website.
Last Updated
This Legal Notice was last updated on 13 May 2026.
















