1. Check your email
Your tracking number is included in your GhamaHealth shipping confirmation email once your order has been dispatched.
GhamaHealth Order Support
Track your parcel with ease
Enter your tracking number below to check the latest delivery update. Once your order has been dispatched, your tracking number will be sent to the email address used at checkout.
Tracking updates are provided by the carrier and may take a little while to appear after dispatch.
2. Enter your number
Copy your tracking number into the box above and select Track Order to open the latest carrier tracking update.
3. Allow scan time
If your parcel was dispatched today, tracking may not show immediately. It usually updates after the first carrier scan.
Can’t find your tracking number?
If you have not received your tracking email or need help checking your order, contact us with your order number, full name, and the email address used at checkout.
Frequently Asked Questions
Why is my tracking not showing yet?
Tracking updates may not appear immediately after dispatch. The carrier usually needs to scan the parcel before tracking information becomes visible.
Where do I find my tracking number?
Your tracking number is included in your GhamaHealth shipping confirmation email once your order has been dispatched.
Can I track my order before it ships?
No. Tracking becomes available once your parcel has been dispatched and the tracking number has been created or scanned by the carrier.
My tracking says pending. What does that mean?
Pending usually means the tracking number has been created, but the parcel has not yet received its first carrier scan. Please allow extra time for the tracking system to update.
What information should I include when contacting GhamaHealth?
Please include your order number, full name, and the email address used at checkout so we can look up your order quickly.
Do probiotic orders track the same way?
Yes. Probiotic orders track the same way as other parcels. Please follow any storage instructions included with your product once received.
