Shipping policy
Shipping
We pack and dispatch orders with care using Australia Post. Tracking is provided for every shipment.
Australian Orders
- Free standard shipping: Orders over $199.95 after discounts
- Flat rate shipping: $19.95 for orders under $199.95
- Delivery time: 5–12 business days after dispatch
- Handling time: 1–2 business days for in-stock items
- We no longer offer domestic express shipping.
Dispatch
- Orders ship Monday–Friday, excluding public holidays.
- Stock transfers may extend dispatch time.
- Temperature-sensitive items ship early in the week where possible.
Delivery Notes
- Tracking is provided for all orders.
- Delays by Australia Post are outside our control.
- Authority to Leave means the parcel is left at the customer’s risk.
- Uncollected parcels require a new shipping payment before being resent.
International Orders
International shipping is available only to selected countries shown at checkout.
- Standard: 8–30 business days
- Express: 6–15 business days
- Shipping cost is calculated at checkout.
- Customs duties and taxes may apply.
- Temperature-sensitive items ship at the customer’s risk.
Please check your country’s official customs website before ordering.
For full details, visit our complete Shipping Policy.
















